1. Things happen, we understand. If you plan to cancel your appointment, we kindly ask you to do it 48-24  hours before the cleaning schedule as we assess $50 fee per cleaner assigned to your property for any cancellations made less than 24 hours from your appointment time. 
Contact us immediately at 502-208-6655 or info@deepblueclean.com

2. If you are rescheduling your appointment to the next available date, we do not charge a fee , however if you reschedule less than 24 hours of your appointment time, we will charge you $50 per cleaner assigned  for late rescheduling fee.
Contact us immediately at 502-208-6655 or info@deepblueclean.com

3. For customers who book a cleaning service within 24 hours of scheduled appointment. We will only charge you a cancellation/rescheduling fee of $50 per cleaner assigned to your property if you cancel/reschedule within 2 hours of appointment time.